/* ══════════════════════════════════════════
   OUVIDORIA — Hero · Info · Formulario
   ══════════════════════════════════════════ */

/* ── HERO ── */
.ouvidoria-hero {
    position: relative;
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    overflow: hidden;
    flex-direction: column;
    /* margin-top: 20px; */
}

.ouvidoria-hero-bg {
    position: absolute;
    inset: 0;
    background: linear-gradient(160deg, #01182D 0%, #04284B 70%, #042E52 100%);
    z-index: 0;
}

/* Glow teal sutil centralizado — sem dividir o fundo */
.ouvidoria-hero-bg::before {
    content: '';
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 70%;
    height: 70%;
    background: radial-gradient(ellipse, rgba(28, 183, 183, 0.14) 0%, transparent 65%);
    pointer-events: none;
}

.ouvidoria-hero-bg::after {
    content: '';
    position: absolute;
    bottom: -10%;
    left: -5%;
    width: 40%;
    height: 60%;
    background: radial-gradient(circle, rgba(28, 183, 183, 0.08) 0%, transparent 70%);
    pointer-events: none;
}
.hero-content{
   align-items: center !important;
   width: 100% !important;
   margin-top: 70px !important;
}

.ouvidoria-hero-content {
    position: relative;
    z-index: 2;
    text-align: center;
    max-width: 700px;
    padding: 0 24px;
    align-items: center;
    
}

.ouvidoria-hero-eyebrow {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    font-size: clamp(11px, 1vw, 13px);
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.14em;
    color: #1CB7B7;
    margin-bottom: 16px;
}

.ouvidoria-hero-eyebrow::before,
.ouvidoria-hero-eyebrow::after {
    content: '';
    width: 28px;
    height: 1.5px;
    background: #1CB7B7;
    border-radius: 2px;
}

.ouvidoria-hero-titulo {
    font-family: 'Bricolage Grotesque', sans-serif;
    font-weight: 800;
    font-size: clamp(36px, 5.5vw, 64px);
    line-height: 1.05;
    color: #fff;
    letter-spacing: -0.02em;
}

.ouvidoria-hero-titulo span {
    color: #1CB7B7;
}

.ouvidoria-hero-sub {
    margin-top: 20px;
    font-size: clamp(14px, 1.3vw, 17px);
    color: rgba(255, 255, 255, 0.65);
    line-height: 1.6;
    max-width: 520px;
    margin-left: auto;
    margin-right: auto;
}

/* ── SECAO PRINCIPAL ── */
.ouvidoria-secao {
    padding: clamp(60px, 8vw, 120px) 24px;
    background: #f8f9fa;
}

.ouvidoria-secao-inner {
    max-width: 1200px;
    margin: 0 auto;
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: clamp(40px, 5vw, 80px);
    align-items: start;
}

/* ── INFO (lado esquerdo) ── */
.ouvidoria-info-titulo {
    font-family: 'Bricolage Grotesque', sans-serif;
    font-weight: 800;
    font-size: clamp(28px, 3.5vw, 42px);
    line-height: 1.1;
    color: #01182D;
    margin-top: 8px;
}

.ouvidoria-info-titulo span {
    color: #1CB7B7;
}

.ouvidoria-info-texto {
    margin-top: 16px;
    font-size: clamp(14px, 1.2vw, 16px);
    color: #5a6a7a;
    line-height: 1.7;
    max-width: 480px;
}

.ouvidoria-cards {
    margin-top: 32px;
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.ouvidoria-card {
    display: flex;
    gap: 16px;
    padding: 20px 22px;
    border-radius: 16px;
    background: #fff;
    border: 1px solid rgba(0, 0, 0, 0.06);
    transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.ouvidoria-card:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 30px rgba(0, 0, 0, 0.08);
}

.ouvidoria-card-icone {
    flex-shrink: 0;
    width: 44px;
    height: 44px;
    border-radius: 12px;
    background: linear-gradient(135deg, #1CB7B7, #04284B);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    font-size: 20px;
}

.ouvidoria-card h3 {
    font-size: 15px;
    font-weight: 700;
    color: #01182D;
    margin-bottom: 4px;
}

.ouvidoria-card p {
    font-size: 13px;
    color: #5a6a7a;
    line-height: 1.5;
}

/* ── FORMULARIO (lado direito) ── */
.ouvidoria-form-wrapper {
    position: sticky;
    top: 32px;
}

.ouvidoria-form {
    background: #fff;
    border-radius: 20px;
    padding: clamp(28px, 3vw, 40px);
    border: 1px solid rgba(0, 0, 0, 0.06);
    box-shadow: 0 4px 24px rgba(0, 0, 0, 0.06);
}

.ouvidoria-form-titulo {
    font-family: 'Bricolage Grotesque', sans-serif;
    font-weight: 700;
    font-size: 22px;
    color: #01182D;
    margin-bottom: 24px;
    padding-bottom: 16px;
    border-bottom: 2px solid #f0f0f0;
}

.ouvidoria-campo {
    margin-bottom: 18px;
}

.ouvidoria-campo label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: #01182D;
    margin-bottom: 6px;
}

.obrigatorio {
    color: #DC2626;
}

.opcional {
    color: #9ca3af;
    font-weight: 400;
}

.ouvidoria-campo input[type="text"],
.ouvidoria-campo input[type="email"],
.ouvidoria-campo input[type="tel"],
.ouvidoria-campo select,
.ouvidoria-campo textarea {
    width: 100%;
    padding: 12px 16px;
    font-family: 'Bricolage Grotesque', sans-serif;
    font-size: 15px;
    color: #01182D;
    background: #f8f9fa;
    border: 1.5px solid #e5e7eb;
    border-radius: 12px;
    outline: none;
    transition: border-color 0.2s ease, box-shadow 0.2s ease, background 0.2s ease;
    -webkit-appearance: none;
    appearance: none;
}

.ouvidoria-campo input:focus,
.ouvidoria-campo select:focus,
.ouvidoria-campo textarea:focus {
    border-color: #1CB7B7;
    box-shadow: 0 0 0 3px rgba(28, 183, 183, 0.15);
    background: #fff;
}

.ouvidoria-campo input.erro,
.ouvidoria-campo select.erro,
.ouvidoria-campo textarea.erro {
    border-color: #DC2626;
    box-shadow: 0 0 0 3px rgba(220, 38, 38, 0.10);
}

.ouvidoria-campo select {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M6 8L1 3h10z' fill='%2301182D'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 14px center;
    padding-right: 36px;
    cursor: pointer;
}

.ouvidoria-campo textarea {
    resize: vertical;
    min-height: 120px;
}

/* Checkbox anonimo */
.ouvidoria-checkbox {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-top: 4px;
}

.ouvidoria-checkbox input[type="checkbox"] {
    width: 18px;
    height: 18px;
    accent-color: #1CB7B7;
    cursor: pointer;
    flex-shrink: 0;
}

.ouvidoria-checkbox label {
    font-size: 14px;
    font-weight: 500;
    color: #5a6a7a;
    cursor: pointer;
    margin-bottom: 0;
}

/* Botao enviar */
.ouvidoria-btn {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    padding: 14px 28px;
    margin-top: 8px;
    font-family: 'Bricolage Grotesque', sans-serif;
    font-size: 15px;
    font-weight: 700;
    color: #fff;
    background: linear-gradient(135deg, #1CB7B7, #04284B);
    border: none;
    border-radius: 14px;
    cursor: pointer;
    transition: transform 0.2s ease, box-shadow 0.2s ease, opacity 0.2s ease;
}

.ouvidoria-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 24px rgba(28, 183, 183, 0.35);
}

.ouvidoria-btn:active {
    transform: translateY(0);
}

.ouvidoria-btn:disabled {
    opacity: 0.6;
    cursor: not-allowed;
    transform: none;
    box-shadow: none;
}

.ouvidoria-btn-icone {
    font-size: 16px;
    transition: transform 0.2s ease;
}

.ouvidoria-btn:hover .ouvidoria-btn-icone {
    transform: translateX(3px);
}

.ouvidoria-btn-nova {
    margin-top: 20px;
    background: #01182D;
}

/* Spinner */
@keyframes ouvidoria-spin {
    to { transform: rotate(360deg); }
}

.ouvidoria-spin {
    display: inline-block;
    animation: ouvidoria-spin 0.8s linear infinite;
}

/* Sucesso / Erro */
.ouvidoria-sucesso,
.ouvidoria-erro {
    text-align: center;
    padding: 48px 32px;
    background: #fff;
    border-radius: 20px;
    border: 1px solid rgba(0, 0, 0, 0.06);
    box-shadow: 0 4px 24px rgba(0, 0, 0, 0.06);
}

.ouvidoria-sucesso-icone i {
    font-size: 56px;
    color: #1CB7B7;
}

.ouvidoria-sucesso h3 {
    font-family: 'Bricolage Grotesque', sans-serif;
    font-weight: 800;
    font-size: 26px;
    color: #01182D;
    margin-top: 16px;
}

.ouvidoria-sucesso p {
    margin-top: 12px;
    font-size: 15px;
    color: #5a6a7a;
    line-height: 1.6;
    max-width: 380px;
    margin-left: auto;
    margin-right: auto;
}

.ouvidoria-erro-icone i {
    font-size: 48px;
    color: #DC2626;
}

.ouvidoria-erro p {
    margin-top: 12px;
    font-size: 14px;
    color: #DC2626;
    font-weight: 500;
}

/* ── RESPONSIVO ── */
@media (max-width: 900px) {
    .ouvidoria-secao-inner {
        grid-template-columns: 1fr;
        gap: 40px;
    }

    .ouvidoria-form-wrapper {
        position: static;
    }
}

@media (max-width: 600px) {
    .ouvidoria-hero {
        min-height: 100vh;
    }

    .ouvidoria-form {
        padding: 24px 20px;
    }

    .ouvidoria-card {
        padding: 16px;
    }
}

/* Override do mobile global: o .hero-scroll-indicator estava disputando largura
   no flex row do .ouvidoria-hero, espremendo o texto pra esquerda. */
@media (max-width: 768px) {
    .ouvidoria-hero .hero-scroll-indicator {
        position: absolute;
        bottom: 96px; /* acima da bottom nav mobile */
        left: 50%;
        transform: translateX(-50%);
    }

    .ouvidoria-hero .ouvidoria-hero-content {
        align-items: center;
        text-align: center;
        position: relative;
        top: auto;
        left: auto;
        right: auto;
        margin: 0 auto;
    }

    .ouvidoria-hero-content .ouvidoria-hero-titulo,
    .ouvidoria-hero-content .ouvidoria-hero-sub,
    .ouvidoria-hero-content .ouvidoria-hero-eyebrow {
        text-align: center;
    }
}

/* Animations reduced motion */
@media (prefers-reduced-motion: reduce) {
    .reveal { opacity: 1 !important; transform: none !important; transition: none !important; }
    .split-reveal .sw-i { opacity: 1 !important; transform: none !important; transition: none !important; }
}